Terms & Conditions

Visitor Registration

Visitors need to register in order to use some of the services or features made available. Visitors are also required to register before placing an order. You are required to provide true and accurate personal information in all aspects needed. We may change registration requirement from time to time. All right reserved.

Your status

By placing an order to purchase products, you warrant that you are legally capable of binding contracts and is at least 16 years old.

Trade marks

All trade mark, name, logos and service marks (collectively “trademarks”) are property of Lionesse, registered and unregistered. Nothing contained on this website should be reconstructed without prior written permission of the website owner.

Specific Use

By using this website, you agree not to use this website to send or post an unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law an you hereby INDEMNIFY the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Comments or questions

If you have any question or comments, do contact us through the contact feature and we will get back to you within 1 business day.

Media Enquiries or Requests

For media or press enquiries, do email us at marketing@lionesse.sg. Our marketing team will be happy to attend to you within 1 business day.

Terms & Conditions of Exchange & Refund

All returns & exchange are case by case basis.

For purchases from our web store, in the event that product is damaged in delivery process, do drop us an email and we will get back to you within 1 business day. For in-store purchases, refunds and exchanges can only be done in our office. No refunds or exchange can be done in our stores. Do call the office HQ at +(65) 6258 9203 for more information.